Bajl Privacy Policy — Your data is safe with us

Bajl (bajl.net) is a trusted online gaming and betting platform. This Privacy Policy ("Policy") is a transparent document governing the collection, use, and protection of information between bajl and its users.

By using Bajl's website, mobile app, or any of our services, you are considered to have agreed to this Privacy Policy. We encourage you to read it carefully, as it contains a full explanation of how your information is used.

Bajl believes that every user's personal information belongs to them. We are committed to upholding that trust. This Privacy Policy has been written in clear, accessible language so that every user in Bangladesh can easily understand it.

Bajl collects only the information that is necessary. Full details are provided below:

Bajl collects your information in a number of ways. Every method is fully lawful and transparent:

• Direct Registration: Information you provide when opening an account — name, mobile number, email, and so on.
• Identity Verification (KYC): Documents submitted for account verification.
• Payment Processing: Financial information automatically collected during deposits and withdrawals.
• Automated Tracking: Usage-related information collected via cookies, log files, and session data.
• Customer Support Contact: Messages and conversation records submitted to support.
• Third-Party Verification: Information received from payment gateways or identity verification services.

Bajl uses your information only for specific, lawful, and clearly defined purposes. Your data is never used for unnecessary ends:

• Account management: For registration, login, and profile updates.
• Payment Processing: To process deposits and execute withdrawals.
• Customer Support: For the prompt resolution of your complaints and inquiries.
• Security & Fraud Prevention: To detect and prevent suspicious activity.
• Legal compliance: To meet regulatory compliance requirements.
• Service Improvement: To analyze and improve the user experience.
• Promotions: To send personalized offers and bonuses (with your consent).

Bajl shares your information with third parties only in limited and specific circumstances. In every case, we take the utmost care:

• Payment Processors: Payment gateways such as Mobile Banking, Nagad, and Rocket — solely for processing transactions.
• Identity Verification Services: Authorized service providers for completing the KYC process.
• Legal authorities: Mandatory disclosure under court order or government directive.
• Security Partners: With regulatory authorities to prevent cybercrime and money laundering.

Beyond the above, bajl does not share your information for any other reason. All third-party service providers are required to comply with our strict privacy standards.

Bajl's website and app use cookies and similar technologies to enhance your browsing experience:

You can manage cookies through your browser settings. Please note that disabling certain cookies may limit some features of bajl.

Bajl employs the latest technology and methods to protect your information. Our security framework is multi-layered:

• 256-bit SSL Encryption: Every data transmission is encrypted.
• Two-Factor Authentication (2FA): An additional layer of protection for account login.
• Firewall & DDoS Protection: Prevention of unauthorized access and attacks.
• Encrypted Database: All stored data is kept in encrypted form.
• Regular Security Audits: Regular audits conducted by third-party experts.
• Restricted Access Controls: Only authorized personnel are permitted to access your data.

Bajl does not retain data beyond what is necessary. Each type of information is kept for a defined period:

• Account information: For the duration of the active account and for 5 years after closure.
• Transaction Information: A minimum of 7 years as required by financial regulations.
• Customer Support Contact: Up to 3 years after last contact.
• Log & Technical Data: Up to 12 months.
• Cookie Data: As per each cookie's designated expiry period.

After the designated retention period, data is securely deleted or fully anonymized so it can no longer be identified.

As a Bajl user, you have the following rights over your own information:

• Right to Know: You may request to know what information bajl holds about you.
• Right to Rectification: You may request that incorrect or outdated information be updated.
• Right to Erasure: Under certain conditions, you may request that your data be deleted.
• Right to Restrict Processing: In certain cases, you may limit how your information is used.
• Right to object: You may opt out of marketing communications or object to specific uses of your data.
• Right to Portability: You may request a copy of your information.

To exercise any of these rights, please contact the bajl support team. We aim to respond within 30 days.

Bajl strictly prohibits anyone under 18 from registering or using the platform. We do not knowingly collect or store any data from minors.

If we become aware that a minor has registered on bajl, the account will be closed immediately and all associated data will be deleted.

Bajl may update this Privacy Policy from time to time. For significant changes, we will notify you through the following methods:

• A notification will be sent to your registered email address.
• A temporary notice will be displayed on the platform.
• The "Last Updated" date at the top of this page will be revised accordingly.

Continued use of bajl after any changes have been made will be considered acceptance of the updated policy. We recommend revisiting this page regularly.

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact the bajl support team:

Our privacy team is committed to responding to all your questions as quickly and accurately as possible.